Have you tried to open email attachments on your AOL Mail and failed miserably? Read this article to get help.
The possible reasons are listed below-
- Right software to open the attachments are missing
In order to open the attachments or read it, your system needs to have the right software. The most common attachments are the PDF file. If you don’t have the PDF reader software on your system, you can’t open the attachments.
In order to have a right PDF reader on your system, go for downloading Adobe Reader with the correct steps. If you think you’re using the right software still facing issue in AOL Mail attachments then you can call AOL help number to get assistance from the technicians.
- The email attachments are suspicious
No matter whether its adware, malware, spyware, and the other infected programs, often get into the email attachments, as a result, urge you to download the attached file. Doing this, you’re putting yourself into danger. These viruses will not only harm your system but also take control over your private as well as personal information.
Some of the mail programs automatically detect the malicious program in an attachment and thus prevent you from downloading it. When such things happen, you will receive a warning about the status of the files. There are some mail programs, so advance at filtering out the spam emails from the common mails, that they are placed directly to the spam box.
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In case, an infected email mail contains viruses slip into and you accidentally downloaded it then you need to immediately take certain precautions to safe your system and your confidential data. Follow the steps as given below to get the solution-
- Run the regular software updates
Check whether your AOL mail client, web browser, and operating system are updated. This sort of updates takes place automatically every now and then. This is actually the first line of protection.
- Use Antivirus Software
Right antivirus software will protect you from downloading the wrong files, will run silently in the background, and software bugs that will let the malware to run on your system without your permission. It is recommended to go for right, powerful antivirus software, for that you need to follow the correct steps to download them.
- Be careful when it comes to attachments
PDF files are always safe to open but be careful while executing files ending in ‘exe’ as well as email(s) from unknown, and lots more.